§1. Shipping Information
We are committed to providing fast and reliable delivery for all your orders. To ensure timely and efficient delivery, we use Amazon’s warehouse network and logistics for all deliveries.
- Delivery Time: All goods should be delivered within 4 business days from the date of order.
- Shipping Cost: Shipping costs will be calculated at checkout based on your location and the weight of your order.
§2. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery.
§3. Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a simple and straightforward return process.
- Return Policy: Should you want to return your goods, please contact us at support@thebabycruiser.com within 30 days of receiving your order.
- Return Conditions: Items must be in their original condition, unused, and in the original packaging to be eligible for a return.
- Return Process:
- Contact us at support@thebabycruiser.com with your order number and reason for return.
- Our customer service team will provide you with instructions on how to return your item.
- Once we receive the returned item and verify its condition, we will process your refund within 5-7 business days.
§4. Refund Policy
Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable unless the return is due to our error (e.g., incorrect or defective item).
§5. Contact Us
If you have any questions about these Terms, please contact us at support@thebabycruiser.com or use our Contact page.
Thank you for shopping with Us!