§1. Introduction
At Baby Cruiser, we are committed to providing high-quality products and ensuring customer satisfaction. This warranty outlines the coverage and conditions for our baby products and accessories.
§2. Warranty Coverage
- What is Covered: This warranty covers defects in materials and workmanship for all products on our website.
- Duration of Coverage: The warranty is valid for one year from the date of purchase.
- Who is Covered: This warranty is valid for the original purchaser of the product.
§3. Conditions of Coverage
To be eligible for warranty service, you must provide proof of purchase. The product must have been used in accordance with the manufacturer’s instructions and for its intended purpose.
§4. Exclusions
This warranty does not cover:
- Damage caused by misuse, abuse, or neglect
- Normal wear and tear (mechanical parts and textiles)
- Unauthorized repairs or modifications
- Damage from accidents or natural disasters
§5. Warranty Claims Process
To file a warranty claim, please follow these steps:
- Contact our customer service team at support@thebabycruiser.com with your proof of purchase and a description of the defect.
- Our team will review your claim and may request further information or an inspection of the product.
- If your claim is approved, we will provide repair, replacement, or a refund at our discretion.
§6. Remedies
If a defect is found and a valid claim is made within the warranty period, we will either:
- Repair the product at no charge
- Replace the product with a new or refurbished product
- Provide a refund of the purchase price
§7. Limitations and Disclaimers
This limited warranty is the only express warranty provided for our products. To the extent permitted by law, any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this express warranty. We do not cover incidental or consequential damages.
§8. State-Specific Rights
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
§9. Contact Information
For questions or to initiate a warranty claim, please contact us at:
- Email: support@thebabycruiser.com
- Address: 50 Lasalle Crt, Bedford NS, B4B0H8, Canada / 4049 US Highway 231, #1005 Wetumpka, AL 36093, USA