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Frequently asked questions

This is a list of common questions that we get from families looking to buy baby gear. That said, should you have other queries that we did not cover here, feel free to contact us!

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  • Where can I purchase your products?

    You can find out products on major marketplaces online and of course on this website. Our products are not available in traditional brick and mortar stores.

  • Do you offer any accessories?

    We are continuously working on expanding our range of accessories. Currently, we are developing a tray that will be available soon. We will notify you as soon as it is available and offer a generous discount to compensate for the wait.

  • Why should I trust your brand?

    Babycruiser is a new brand in North America. That said, our family has been in the baby products business for over 70 years! We know what we’re doing and you can be sure that we design and manufacture products that are safe and comfortable. 

    You can find more information about our business on the About page.

  • Can I use the Double stroller for two children of different ages?

    Yes, the stroller is designed for siblings of different ages. It can accommodate a newborn and a 2-year-old simultaneously, providing flexibility and convenience for families.

  • Why can't I find your products in retail stores?

    We are s small family business and we do not have the resources to enter big chains of stores across the country. 

    This is a business decision based on consumer trends showing more and more families are looking for products online. Moreover, we believe that we are the best qualified experts to give you all the information that you need about our products, in consequence, we decided to offer our products through our sales channels only.

  • How can I contact customer service if I have a problem or question?

    The best way to contact us is by filling out the form on the Contact us page. We are a small team and we do not have a dedicated 24/7 call center. 

    You can also reach out to us through all our social media channels.